Homeowners Shun Mortgage Relief Agencies

There's No Place Like Home

Homeowners who fall behind on their mortgage payments are more likely to seek help from loved ones than from mortgage relief agencies, according to a recent survey by Money Management International. Half of homeowners surveyed say they would first seek help from family and friends before talking with their lender (26%) or seeking assistance from a housing counseling agency or mortgage relief program (13%). More than half (53%) say they are concerned about possible scams and fraudulent practices by mortgage assistance agencies, that the services they offer would cost more money than they could afford (51%) and that the process would be confusing or they would choose a solution they don’t fully understand (45%).

Nearly two-thirds of respondents who sought help did so when they were one to three months behind on their mortgage payments, 22% were four to six months behind and 4% were more than seven months behind. Some 57% say they would seek help only after they had lost their job, and 27% would seek help if they missed one mortgage payment.

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